Patient Services Specialist - Front Desk & Scheduling

Greater Baltimore Medical Center (GBMC); Towson (MD); On-site; USD 23,832 - 34,591; Full time

Job summary

Greater Baltimore Medical Center (GBMC) is seeking a dedicated administrative support professional. The role involves managing patient appointments, handling insurance verifications, and providing excellent customer service to enhance patient experience.

Ideal candidates should possess strong communication skills and customer service abilities, with a high school diploma or equivalent. A passion for patient care and teamwork in a healthcare setting is essential.

The position offers a competitive pay range of $17.30 - $25.11 per hour, dependent on qualifications and experience.

Qualifications

• 6 months of related experience.
• Ability to work in various practices as needed.
• Ability to manage high volume of calls.

Responsibilities

• Receives and screens visitors and telephone calls.
• Schedules patient appointments and performs data entry.
• Verifies insurance information and collects payments.
• Handles referrals and manages incoming faxes.

Skills

Customer service skills

Knowledge of medical terminology

Communication skills

Arithmetic calculations

Organizational skills

Education

High School or GED equivalency

Job description

Greater Baltimore Medical Center (GBMC) is seeking a dedicated administrative support professional. The role involves managing patient appointments, handling insurance verifications, and providing excellent customer service to enhance patient experience.

Ideal candidates should possess strong communication skills and customer service abilities, with a high school diploma or equivalent. A passion for patient care and teamwork in a healthcare setting is essential.

The position offers a competitive pay range of $17.30 - $25.11 per hour, dependent on qualifications and experience.