Patient Services Representative - CCP Camp Hill

UPMC; Camp Hill (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC Children's Community Pediatrics in Camp Hill seeks a Full-Time Patient Services Representative to support office operations and patient flow. You will greet patients, assist with check-in, collect copays, and update information while guiding families through the check-in process.

Responsibilities include scheduling follow-up appointments, helping patients access services, promoting the MyUPMC portal, clarifying financial responsibilities, and ensuring HIPAA compliance.

Responsibilities

• Greeting patients and assisting with check-in
• Collecting copayments and updating patient information
• Scheduling follow-up appointments and connecting patients to services
• Promoting MyUPMC portal and registering patients in Biometrics
• Educating patients on financial responsibilities and resources
• Verifying insurance, obtaining consent, and adhering to HIPAA
• Handling phone calls, scanning records, and other office duties

Job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Camp Hill.

Weekend and evening availability required to support the hours of operation.

• Patient Interaction:Greet patients, assist with check-in, collect copayments, and update information.
• Scheduling:Arrange follow-up appointments and connect patients to services.
• Support:Help patients navigate the healthcare system and provide clear instructions.
• Technology:Register patients in Biometrics and promote MyUPMC portal.
• Financial Advocacy:Educate patients on financial responsibilities and connect them to resources.
• Compliance:Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Admin Tasks:Handle phone calls, scan records, and perform office duties.