Patient Services Rep – Growth, PTO & Benefits

Ardent Health Services; Muskogee (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Ardent Health Services seeks a day shift, full-time Patient Services Rep in Muskogee, OK to support Utica Park Clinic operations. The role combines customer service, insurance verification, registration, and data entry to ensure smooth patient flow and timely appointments.

The ideal candidate will have a High School Diploma or GED, strong communication skills, basic computer knowledge, and a solid understanding of insurance processes.

Qualifications

• High School Diploma or GED.
• Excellent written/verbal/telephone communication skills.
• Basic computer knowledge.
• Basic understanding of insurance, referrals, and medical records.

Responsibilities

• Multi-faceted role including customer service, insurance verification, registration, payment collection, data entry and referrals.
• Ensure patient flow and availability of medical records; manage scheduling of physician/provider appointments.
• Greet patients and visitors, determine needs and assist promptly and courteously.
• Collect and verify patient information and enter it into the registration system; handle payments and charge entries accurately.
• Commit to teamwork by performing duties to deliver quality patient care and uphold system policies.

Skills

Communication skills

Customer service experience

Insurance terminology understanding

Data entry accuracy

Education

High School Diploma or GED

Job description

Ardent Health Services seeks a day shift, full-time Patient Services Rep in Muskogee, OK to support Utica Park Clinic operations. The role combines customer service, insurance verification, registration, and data entry to ensure smooth patient flow and timely appointments.

The ideal candidate will have a High School Diploma or GED, strong communication skills, basic computer knowledge, and a solid understanding of insurance processes.