Patient Services Specialist — Day Shift

Ardent Health Services; Henryetta (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Ardent Health Services in Henryetta, OK seeks a Patient Services Representative for day shift, full-time. You will welcome patients, verify insurance, register visits, collect payments and enter data to keep the workflow smooth.

This role supports scheduling, medical records availability, and ensures adherence to hospital policies while delivering courteous service in a team-driven environment.

Qualifications

• High School Diploma or GED.
• Previous customer service experience.
• Previous medical office experience.

Responsibilities

• Ensure patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receive and greet patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Skills

Customer service

Insurance verification

Registration

Payment collection

Data entry

Referrals

Education

High School Diploma or GED

Job description

Ardent Health Services in Henryetta, OK seeks a Patient Services Representative for day shift, full-time. You will welcome patients, verify insurance, register visits, collect payments and enter data to keep the workflow smooth.

This role supports scheduling, medical records availability, and ensures adherence to hospital policies while delivering courteous service in a team-driven environment.