Patient Services & Registration Specialist

Ardent Health Services; Bartlesville (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Comprehensive health benefits

Paid time off

Career growth opportunities

Wellness resources

Job summary

Utica Park Clinic in Bartlesville, OK is seeking a full-time Patient Services Rep to support patient flow, verify insurance, register patients, collect payments, and enter data. The role combines front-desk duties with billing and referrals in a fast-paced environment.

The candidate will greet patients, answer phones, and ensure accurate patient information and records, while upholding Hillcrest Healthcare System policies and delivering quality patient care.

Qualifications

• High School Diploma or GED is required.
• Basic computer knowledge is required.
• Basic understanding of insurance, referrals and medical records.

Responsibilities

• Handle customer service duties and assist patients as needed.
• Perform insurance verification and registration processes.
• Process payments and collect charges accurately.
• Enter data into registration and billing systems.
• Coordinate referrals and scheduling with medical staff.
• Ensure patient flow and availability of medical records.
• Greet patients and visitors, addressing needs promptly and courteously.
• Uphold Hillcrest Healthcare System policies and procedures.

Skills

Customer service

Insurance verification

Registration

Payment collection

Data entry

Referrals

Education

High School Diploma or GED

Job description

Utica Park Clinic in Bartlesville, OK is seeking a full-time Patient Services Rep to support patient flow, verify insurance, register patients, collect payments, and enter data. The role combines front-desk duties with billing and referrals in a fast-paced environment.

The candidate will greet patients, answer phones, and ensure accurate patient information and records, while upholding Hillcrest Healthcare System policies and delivering quality patient care.