Patient Services Rep

Hillcrest HealthCare System; Tulsa (OK); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Comprehensive health benefits

Tuition assistance

Career growth opportunities

Job summary

Hillcrest HealthCare System in Tulsa, OK is seeking a day shift, full-time Womens Health Patient Services Rep to support patient registration, verification, and payments. You will greet patients, verify information, and assist with scheduling while ensuring accurate data entry and billing steps are completed efficiently.

The role emphasizes a friendly, patient-centric approach within a team-oriented, people-first culture and may involve multi-faceted front desk duties in a women’s health setting.

Qualifications

• High school diploma or GED is required.
• Previous customer service experience preferred.
• Previous medical office experience would be a plus.

Responsibilities

• Receive and greet patients and visitors in a courteous manner.
• Answer telephone promptly and professionally.
• Verify and collect patient information for registration.
• Process payments and ensure accurate data entry for charges.
• Maintain patient flow and scheduling accuracy with the team.
• Uphold policies and procedures of Hillcrest HealthCare System.

Skills

Customer service

Insurance verification

Registration

Payment collection

Data entry

Education

High School Diploma or GED

Job description

Join our team as a day shift, full-time, Womens Health Patient Services Rep in Tulsa, OK.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED

Preferred Requirements:

• Previous customer service experience preferred
• Previous medical office experience would be a plus