Patient Services Rep

The University of Kansas Health System St. Francis Campus; Sapulpa (OK); On-site; USD 21,000 - 26,000; Full time

Job summary

The University of Kansas Health System St. Francis Campus in Sapulpa, OK is seeking a day shift, full-time Patient Services Representative. This multi-faceted role combines front-desk reception with essential administrative tasks to keep patient flow smooth and appointments on track.

You will verify insurance, register patients, collect payments, and enter data while delivering courteous service. If you thrive in a fast-paced healthcare environment and value teamwork, join our dedicated staff

Qualifications

• Front-desk interactions and patient check-in responsibilities.
• Verify insurance information and assist with registrations.
• Enter patient data accurately into the registration system.
• Process payments and collect co-pays where applicable.
• Support referrals and data entry tasks as needed.

Responsibilities

• Handle customer service, insurance verification, registration, payment collection and data entry.
• Ensure patient flow and complete medical records; manage appointment scheduling.
• Greet patients and visitors; assist with needs in a timely, courteous manner.
• Answer calls promptly and maintain accurate patient information in the system.
• Process payments and charge slips; uphold hospital policies.

Skills

Customer service

Insurance verification

Registration

Data entry

Phone etiquette

Education

High School Diploma or GED

Job description

Join our team as a day shift, full-time, Patient Services Rep in Sapulpa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED.

Job Requirements:

• High School Diploma or GED.
• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.