Patient Services Rep

Ardent Health; Tulsa (OK); On-site; USD 34,000 - 42,000; Full time

Job summary

Ardent Health Services in Tulsa, OK is seeking a Womens Health Patient Services Rep for a day shift, full-time role. You will handle front desk tasks, verify insurance, register patients, and support scheduling to ensure smooth patient flow.

Responsibilities include greeting patients, answering calls, collecting accurate information, and ensuring data entry accuracy while upholding Hillcrest Healthcare System policies.

Qualifications

• High School Diploma or GED is required.
• Previous customer service experience preferred
• Previous medical office experience would be a plus

Responsibilities

• Multi-faceted role including customer service, insurance verification, registration, payment collection and data entry and referrals.
• Manage patient flow, ensure medical record availability and complete scheduling of physician/provider appointments and physician schedules.
• Greets patients and visitors, ascertains needs and assists in a timely, courteous manner.
• Answers telephone promptly in a customer-friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and completes charge slips for data entry.
• Upholds Hillcrest Healthcare System policies and procedures.

Skills

Customer service

Education

High School Diploma or GED

Job description

Overview

Join our team as a day shift, full-time, Womens Health Patient Services Rep in Tulsa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

Responsibilities

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Qualifications

Job Requirements:

• High School Diploma or GED

Preferred Requirements:

• Previous customer service experience preferred
• Previous medical office experience would be a plus