Patient Services Rep

Ardent Health Services; Skiatook (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth opportunities

Tuition assistance

Comprehensive health benefits

Paid time off

Job summary

A healthcare provider is seeking a full-time Patient Services Rep in Skiatook, OK. The role involves providing excellent patient service through insurance verification, registration, and payment collection. Ideal candidates should have a high school diploma and preferably some customer service and medical office experience. Competitive benefits and a supportive work environment are offered.

Qualifications

• Previous customer service experience preferred.
• Previous medical office experience preferred.
• Preferred: Previous medical office experience.

Responsibilities

• Provide customer service and assist patients in a friendly manner.
• Verify insurance, register patients, and collect payments.
• Maintain patient flow and manage appointment schedules.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System

Skills

Customer service

Insurance verification

Data entry

Education

High School Diploma or GED

Job description

Overview

Join our team as a full-time, Patient Services Rep in Stillwater, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.


• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.


• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

Responsibilities

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.


• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.


• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.


• Answers telephone promptly in a customer friendly manner.


• Collects and verifies accurate patient information and enters into registration system.


• Receives payment for services and correctly completes charge slips for data entry.


• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.


• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System

Qualifications

Job Requirements:

• High School Diploma or GED

Preferred Job Requirements:

• Previous customer service experience


• Previous medical office experience