Patient Services & Registration Specialist

Advocate Health; Town of Brookfield (WI); Sur place; USD 27 000 - 41 000; Plein temps

Avantages offerts par ce poste

Weekend shift premium

Holiday pay

Benefits eligible

Résumé du poste

Advocate Health seeks a detail‑oriented Patient Access Specialist to support Edgerton’s Immediate Care clinic. You will create the initial electronic health record, verify patient demographics and insurance, collect co-pays, and ensure HIPAA compliance.

The role involves welcoming patients, guiding them through check-in, scheduling, and portal use, while maintaining accuracy and privacy. Strong communication and customer service skills are essential, as is the ability to manage sensitive

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Ability to manage sensitive and confidential information securely.

Responsabilités

• Create and maintain the electronic health record foundation for patient care team use.
• Check in and register patients; verify demographics and insurance information; collect payments as needed.
• Explain insurance coverage and patient financial responsibilities; refer to Financial Advocates when appropriate.
• Provide exceptional customer service and assist patients with directions, scheduling, and portal use.

Formation

High School Diploma or GED

Description du poste

Advocate Health seeks a detail‑oriented Patient Access Specialist to support Edgerton’s Immediate Care clinic. You will create the initial electronic health record, verify patient demographics and insurance, collect co-pays, and ensure HIPAA compliance.

The role involves welcoming patients, guiding them through check-in, scheduling, and portal use, while maintaining accuracy and privacy. Strong communication and customer service skills are essential, as is the ability to manage sensitive