Patient Services & Registration Specialist

shm; City of White Plains (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health in White Plains, NY is seeking a friendly, patient-focused Patient Service Representative to greet visitors, manage registration, and maintain a smooth patient flow. You will verify insurance, schedule appointments, process payments, and coordinate with clinical staff to ensure timely care.

Excellent customer service, clear English communication, and familiarity with EHR/Practice Management systems are required or preferred.

Qualifications

• High School Graduate or GED required. Associate Degree preferred.
• Ability to communicate in English, both orally and in writing.
• Must have excellent customer service skills and ability to manage multiple tasks.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Maintains efficient patient flow through the registration process and provides customer service.
• Answers telephone, directs calls, takes messages, and maintains appropriate etiquette.

Skills

Customer service

English communication

multitasking

Education

High school diploma or GED

Associate degree preferred

Tools

EHR

Practice Management System

Windows OS

Job description

Summit Health in White Plains, NY is seeking a friendly, patient-focused Patient Service Representative to greet visitors, manage registration, and maintain a smooth patient flow. You will verify insurance, schedule appointments, process payments, and coordinate with clinical staff to ensure timely care.

Excellent customer service, clear English communication, and familiarity with EHR/Practice Management systems are required or preferred.