Patient Services & Registration Specialist

Advocate Health; Charlotte (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Advocate Health in Charlotte, NC is seeking a Patient Registration Clerk to greet and assist patients and visitors, ensuring courteous and efficient information flow and a timely registration process.

The role verifies orders with diagnosis and referring physician info, handles point-of-service collections, and maintains a clean waiting area. It requires a High School Diploma or GED and the ability to work in a fast-paced healthcare setting.

Qualifications

• Greet customers, patients and visitors with courtesy.
• Verify patient orders with diagnosis and referring physician information including legible signature.
• Perform point-of-service collections professionally.
• Maintain a professional demeanor in a healthcare setting.
• Keep waiting area clean and orderly.
• Identify patients using two forms of identification and explain the process.

Responsibilities

• Greet and assist customers, patients and visitors with urgency.
• Verify orders with diagnosis and physician information.
• Conduct point-of-service collections professionally.
• Communicate professionally in a healthcare setting.
• Ensure waiting area is clean and orderly.
• Identify patients using two forms of ID and explain the process.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High School Diploma or GED

Tools

POS systems

Job description

Advocate Health in Charlotte, NC is seeking a Patient Registration Clerk to greet and assist patients and visitors, ensuring courteous and efficient information flow and a timely registration process.

The role verifies orders with diagnosis and referring physician info, handles point-of-service collections, and maintains a clean waiting area. It requires a High School Diploma or GED and the ability to work in a fast-paced healthcare setting.