Patient Access & Registration Specialist

Advocate Health; Kannapolis (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health in Kannapolis, NC is seeking a part-time Registration/Insurance Clerk to create and verify patient records, register individuals, and discuss financial responsibilities with patients. You will help ensure accurate data entry, support the registration workflow, and maintain confidentiality in accordance with HIPAA.

Role requires high school graduate, customer service aptitude, and familiarity with insurance concepts.

Qualifications

• Proficiency with electronic health records (EPIC) and related patient data systems.
• Knowledge of HIPAA and patient privacy regulations.
• Strong customer service and communication skills.
• Experience with insurance verification processes and billing support.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Register patients, collect demographics and insurance details, verify information.
• Explain financial responsibilities and collect co-pays.
• Assist patients with appointments and care coordination.
• Maintain HIPAA-compliant handling of patient information.
• Support department processes and respond to inquiries as needed.

Skills

EHR proficiency

HIPAA compliance

Customer service

Insurance verification

Multitasking

Education

High School Graduate

Job description

Advocate Health in Kannapolis, NC is seeking a part-time Registration/Insurance Clerk to create and verify patient records, register individuals, and discuss financial responsibilities with patients. You will help ensure accurate data entry, support the registration workflow, and maintain confidentiality in accordance with HIPAA.

Role requires high school graduate, customer service aptitude, and familiarity with insurance concepts.