Patient Access Coordinator - Part-Time Front Desk

Hugh Chatham Memorial Hospital; Charlotte (NC); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Family benefits

Job summary

Advocate Health is seeking a part-time Patient Access professional in Charlotte, NC. The role involves registering patients, verifying insurance, securing authorizations, and coordinating with scheduling to manage procedures and payments.

Strong attention to detail and excellent customer service are essential. Requirements include a High School Diploma or GED (Bachelor's preferred), ability to type 40 wpm, and knowledge of patient registration, insurance, and hospital billing.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Accurate spelling and attention to detail required.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third party reimbursement preferred.
• Excellent communication skills and customer services skills required.

Responsibilities

• Registers or pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that require authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
• Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Skills

Patient registration

Insurance verification

Authorization coordination

Communication skills

Customer service

Medical terminology

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Advocate Health is seeking a part-time Patient Access professional in Charlotte, NC. The role involves registering patients, verifying insurance, securing authorizations, and coordinating with scheduling to manage procedures and payments.

Strong attention to detail and excellent customer service are essential. Requirements include a High School Diploma or GED (Bachelor's preferred), ability to type 40 wpm, and knowledge of patient registration, insurance, and hospital billing.