Patient Services Specialist — Growth, Benefits & Care

Hillcrest HealthCare System; Bartlesville (OK); On-site; USD 32,000 - 46,000; Full time

Job summary

Hillcrest Healthcare System in Bartlesville, OK is seeking a full-time Patient Services Rep (PSR) to support front desk operations and patient flow. The role combines customer service, insurance verification, registration, and data entry to keep patient interactions smooth and appointments well organized.

You will greet patients, collect and verify information, assist with payments, and help manage scheduling for physician/provider appointments while upholding our policies and delivering quality

Qualifications

• High school diploma or GED required.
• Basic understanding of insurance, referrals and medical records.

Responsibilities

• Receive and greet patients and visitors, assisting them in a timely and courteous manner.
• Ensure patient flow, medical record availability and completeness.
• Schedule physician/provider appointments and maintain appointment schedules.
• Collect and verify accurate patient information and enter into registration system.
• Assist with payment collection and accurate charge entry.

Skills

Customer service

Education

High School Diploma or GED

Job description

Hillcrest Healthcare System in Bartlesville, OK is seeking a full-time Patient Services Rep (PSR) to support front desk operations and patient flow. The role combines customer service, insurance verification, registration, and data entry to keep patient interactions smooth and appointments well organized.

You will greet patients, collect and verify information, assist with payments, and help manage scheduling for physician/provider appointments while upholding our policies and delivering quality