Patient Services Specialist: Scheduling, Verification & Registration

Ardent Health Services; Sapulpa (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Utica Park Clinic in Sapulpa, OK is seeking a day shift, full-time Patient Services Representative to handle customer service, insurance verification, registration, payments, and data entry.

You will greet patients, manage scheduling, ensure accurate records, answer phones, collect payments, and uphold Hillcrest Healthcare System policies while contributing to a friendly, efficient patient experience.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare settings preferred.
• Strong communication and customer service skills.

Responsibilities

• Handle customer service, insurance verification, registration, payment collection and data entry; manage referrals.
• Ensure patient flow, medical record availability and complete physician/provider appointment schedules.
• Greet patients and visitors, ascertain needs and assist promptly and courteously.
• Answer phones in a customer-friendly manner and document information in the system.
• Collect payments and complete charge slips for data entry.
• Uphold policies and procedures of Hillcrest Healthcare System and work as a team player.

Skills

Customer service

Insurance verification

Data entry

Phone etiquette

Scheduling

Education

High School Diploma or GED

Tools

Registration system

Job description

Utica Park Clinic in Sapulpa, OK is seeking a day shift, full-time Patient Services Representative to handle customer service, insurance verification, registration, payments, and data entry.

You will greet patients, manage scheduling, ensure accurate records, answer phones, collect payments, and uphold Hillcrest Healthcare System policies while contributing to a friendly, efficient patient experience.