Patient Access & Registration Specialist

Patient First; Virginia Beach (VA); Presencial; USD 26.000 - 29.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Dental insurance

Vision insurance

401(k) Retirement Plan (employer match

Resumo da vaga

Patient First in Virginia Beach, VA is hiring a Patient Service Representative to assist patients with kiosk check-in, registration, and billing inquiries. You will verify insurance information and handle payments while delivering warm, patient-centered service in a fast-paced environment.

Responsibilities include assisting with EMR usage, coordinating with clinical staff, and supporting ongoing center operations.

Qualificações

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Ability to prioritize and multitask.

Responsabilidades

• Assist patients with kiosk check-in and escort for registration.
• Register patients accurately and provide excellent customer service.
• Explain billing policies for insurable and non-insurable charges as needed.
• Verify patient demographic, health, pharmacy, and insurance information.
• Handle cash, payments, and receipts accurately.
• Maintain front office cleanliness and organize medical documents.
• Answer calls, route messages, and support center operations.
• Operate the electronic medical record system and assist with other duties as directed.

Conhecimentos

Customer service

Typing

Multitasking

Communication

Clerical experience

Formação

High school diploma or equivalent

Ferramentas

EMR system

Descrição da vaga

Patient First in Virginia Beach, VA is hiring a Patient Service Representative to assist patients with kiosk check-in, registration, and billing inquiries. You will verify insurance information and handle payments while delivering warm, patient-centered service in a fast-paced environment.

Responsibilities include assisting with EMR usage, coordinating with clinical staff, and supporting ongoing center operations.