Patient Services Specialist - Clinic Front Desk

CommonSpirit Health; Lehi (UT); On-site; USD 23,000 - 33,000; Full time

Job summary

Holy Cross Medical Group in Utah seeks a Patient Service Representative to provide clerical support in a physician clinic. You will handle reception, telephone, medical records, charge entry, referrals, and information retrieval to support patient care and clinic efficiency.

The role emphasizes strong organizational and clerical skills, attention to detail in medical records, and excellent communication to ensure patient-centered care and collaborative teamwork.

Qualifications

• High school diploma or GED required.
• Experience with basic office tasks: filing, answering phones, reception, and basic software.
• Experience with medical records and charge entry is a plus.

Responsibilities

• Greet patients and provide assistance reflecting high-quality service.
• Verify demographic data in electronic health records and identify barriers.
• Gather and process information for records, referrals, billing, and treatment.
• Schedule, confirm, and adjust patient appointments.
• Maintain patient charts and handle payments at time of service.

Skills

Office basics

Customer service

Communication

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office

EHR systems

Job description

Holy Cross Medical Group in Utah seeks a Patient Service Representative to provide clerical support in a physician clinic. You will handle reception, telephone, medical records, charge entry, referrals, and information retrieval to support patient care and clinic efficiency.

The role emphasizes strong organizational and clerical skills, attention to detail in medical records, and excellent communication to ensure patient-centered care and collaborative teamwork.