Patient Services Specialist — Front Desk & Records

CommonSpirit Health; West Jordan (UT); On-site; USD 23,000 - 32,000; Full time

Job summary

CommonSpirit Health’s Holy Cross Medical Group in Utah seeks a Patient Service Representative to provide clerical support in a physician clinic, handling reception, telephony, medical records, charge entry, referrals, and information retrieval.

You will collaborate with the healthcare team to meet patient needs, ensure quality care, and maintain operational efficiency. Strong organizational skills, attention to detail, and patient-centered service are essential.

Qualifications

• High School Diploma or GED is required.
• Experience with basic office tasks and computer use.
• Ability to answer phones, greet patients, and manage records.

Responsibilities

• Greet patients and caregivers and assist with needs.
• Verify demographics and update health records.
• Gather and process data for records, referrals, and billing.
• Schedule and confirm patient appointments.
• Maintain patient charts and process payments at visit.

Skills

Office skills

Telephone handling

Reception duties

Data entry

Computer literacy

Education

High School Diploma or GED

Job description

CommonSpirit Health’s Holy Cross Medical Group in Utah seeks a Patient Service Representative to provide clerical support in a physician clinic, handling reception, telephony, medical records, charge entry, referrals, and information retrieval.

You will collaborate with the healthcare team to meet patient needs, ensure quality care, and maintain operational efficiency. Strong organizational skills, attention to detail, and patient-centered service are essential.