Patient Services & Records Coordinator

CommonSpirit Health; West Jordan (UT); On-site; USD 23,000 - 32,000; Full time

Job summary

Holy Cross Medical Group in Utah is seeking a Patient Service Representative to provide comprehensive clerical support in a physician clinic, including reception, telephone handling, medical records, charge entry, referrals, and information retrieval. You will play a key role in ensuring smooth daily operations and high-quality patient care.

You will greet patients and caregivers, verify demographics, update data in the electronic health record, schedule and adjust appointments, maintain patient

Qualifications

• High School Diploma or GED required.
• Experience with basic office tasks, telephone answering and reception.
• Preferred knowledge of medical terminology and medical insurance payers.

Responsibilities

• Greet patients/caregivers and provide assistance reflecting high quality service.
• Verify accuracy and update all demographic data in the electronic health record.
• Gather and process information for medical records, referrals, billing, and treatment purposes.
• Schedule and confirm patient appointments and revise as needed.
• Maintain patient charts confidentially and process payments at time of service.

Skills

Clerical skills

Communication

Office experience

Education

High School Diploma or GED

Tools

Basic computer software

Job description

Holy Cross Medical Group in Utah is seeking a Patient Service Representative to provide comprehensive clerical support in a physician clinic, including reception, telephone handling, medical records, charge entry, referrals, and information retrieval. You will play a key role in ensuring smooth daily operations and high-quality patient care.

You will greet patients and caregivers, verify demographics, update data in the electronic health record, schedule and adjust appointments, maintain patient