Patient Experience & Records Specialist

CommonSpirit Health; Parker (CO); On-site; USD 26,000 - 40,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Service Representative to provide clerical support in a physician clinic, including reception, phone, records, referrals, and charge entry. You will collaborate with the healthcare team and patients to meet medical and emotional needs while ensuring quality care and efficient operations.

The role requires strong organizational and clerical skills, meticulous medical record maintenance, accurate charge entry, and excellent communication to support

Qualifications

• High School Diploma or GED is required.
• Previous work experience with basic office and computer skills, filing, telephone answering, reception, and basic knowledge of computer software.
• Knowledge of medical terminology and medical insurance payers is preferred.

Responsibilities

• Greet patients/caregivers and provide assistance reflecting high quality service and teamwork.
• Verify accuracy and update demographic data in the electronic health record; identify barriers and support the care plan.
• Accurately gather and process data for medical records, referrals, billing, and treatment purposes.
• Schedule and confirm patient appointments and adjust as needed.
• Maintain patient charts confidentially and process payments at time of service.

Skills

Organizational skills

Clerical skills

Communication skills

Customer service

Education

High School Diploma or GED

Job description

CommonSpirit Health is seeking a Patient Service Representative to provide clerical support in a physician clinic, including reception, phone, records, referrals, and charge entry. You will collaborate with the healthcare team and patients to meet medical and emotional needs while ensuring quality care and efficient operations.

The role requires strong organizational and clerical skills, meticulous medical record maintenance, accurate charge entry, and excellent communication to support