Patient Services Pro — Dental Office Scheduler

Dentalone Ga; College Park (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Disability benefits

Career growth

Job summary

Dental One Associates of College Park in College Park, GA is seeking an experienced Patient Service Representative to welcome patients, answer calls, schedule appointments, and assist with billing and insurance questions. You will support a busy dental team and help create a smooth, welcoming patient experience in a professional setting.

Ideal candidates have at least 3 years of dental office experience, strong customer service, and excellent communication.

Qualifications

• At least 3 years of hands-on dental office experience.
• Experience answering phones and scheduling appointments.
• Strong customer service skills.
• Experience with patient payments is a plus.
• Knowledge of HMO/PPO dental insurance is a plus.
• Friendly, professional, and dependable.
• Strong communication and organizational skills.
• Comfortable working in a busy, team-oriented environment.

Responsibilities

• Welcome patients with a friendly and professional attitude.
• Answer phones and respond to patient questions and concerns.
• Schedule, confirm, and maintain patient appointments.
• Follow up with patients regarding cancellations and no-shows.
• Register patients and maintain accurate patient information.
• Post charges and payments to patient accounts.
• Monitor and respond to voicemail.
• Help patients understand their treatment and financial arrangements.
• Maintain a clean, welcoming, and organized reception area.
• Work closely with the dental team and Office Manager to provide an excellent patient experience.

Skills

Dental office experience

Phone handling

Scheduling appointments

Customer service

Communication skills

Teamwork

Job description

Dental One Associates of College Park in College Park, GA is seeking an experienced Patient Service Representative to welcome patients, answer calls, schedule appointments, and assist with billing and insurance questions. You will support a busy dental team and help create a smooth, welcoming patient experience in a professional setting.

Ideal candidates have at least 3 years of dental office experience, strong customer service, and excellent communication.