Front Desk treatment coordinatorDental Office Representative

Union Family Dental Llc; New Jersey; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Bonus based on performance

Dental insurance

Competitive salary

Flexible Schedule

Great work-life balance

Paid sick time off

Ongoing training

Job summary

Union Family Dental Llc in New Jersey is seeking a Front Desk Representative to be the first point of contact for patients in our thriving clinic. Your responsibilities include greeting customers, booking appointments, answering phone calls, and managing co-payment information. The ideal candidate has at least one year of dental receptionist experience, excellent communication and multitasking skills, and familiarity with scheduling software like Dentrix. Join our team for a rewarding career with competitive benefits and a supportive environment.

Qualifications

• One or more years of experience as a dental receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Familiar with computers and scheduling software.

Responsibilities

• Greet patients as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Help patients with payment plan options we offer.

Skills

Excellent communication skills

Strong work ethic

Multitasking skills

Tools

Dentrix

Job description

Benefits

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Bonus based on performance
• Dental insurance
• Benefits/Perks
• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid sick time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect co‑payment information, explain dental insurance copays, review patients treatment plans. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. 1 year of dental receptionist experience is a must.

Responsibilities

• Greet patients as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist patients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Put treatment plans together based on insurance coverage
• Check patients in/out
• Be able to explain treatment plans to patients
• Help patients with payment plan options we offer

Qualifications

• One or more years of experience as a dental receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software (Dentrix). It’s a plus not a requirement
• Excellent multi‑tasking skills