Dental Front Desk Concierge & Scheduler

Great Expressions; Kennesaw (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Expressions in Georgia is seeking a Patient Coordinator to be the friendly first point of contact for patients visiting or calling the dental office.

You will greet patients, schedule appointments, manage patient records in the practice management system, verify insurance, collect co-pays, and coordinate with the dental team to ensure smooth patient flow and excellent service. This role requires 1-3 years of experience and a professional, customer-focused demeanor.

Qualifications

• 1-3 years of receptionist or customer service experience in a dental office.
• High school diploma or equivalent; healthcare admin certification a plus.

Responsibilities

• Greet patients and manage a friendly front-desk presence.
• Schedule appointments considering staff availability.
• Verify and update patient insurance and collect co-pays.
• Maintain patient records in the management system and ensure privacy.
• Coordinate with hygienists and dentists for patient flow.

Skills

Customer service

Phone etiquette

Scheduling

Education

High school diploma

Tools

Practice management software

Job description

Great Expressions in Georgia is seeking a Patient Coordinator to be the friendly first point of contact for patients visiting or calling the dental office.

You will greet patients, schedule appointments, manage patient records in the practice management system, verify insurance, collect co-pays, and coordinate with the dental team to ensure smooth patient flow and excellent service. This role requires 1-3 years of experience and a professional, customer-focused demeanor.