Patient Service Representative (opens in new window)

Dentalone Ga; College Park (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Disability benefits

Career growth

Job summary

Dental One Associates of College Park in College Park, GA is seeking an experienced Patient Service Representative to welcome patients, answer calls, schedule appointments, and assist with billing and insurance questions. You will support a busy dental team and help create a smooth, welcoming patient experience in a professional setting.

Ideal candidates have at least 3 years of dental office experience, strong customer service, and excellent communication.

Qualifications

• At least 3 years of hands-on dental office experience.
• Experience answering phones and scheduling appointments.
• Strong customer service skills.
• Experience with patient payments is a plus.
• Knowledge of HMO/PPO dental insurance is a plus.
• Friendly, professional, and dependable.
• Strong communication and organizational skills.
• Comfortable working in a busy, team-oriented environment.

Responsibilities

• Welcome patients with a friendly and professional attitude.
• Answer phones and respond to patient questions and concerns.
• Schedule, confirm, and maintain patient appointments.
• Follow up with patients regarding cancellations and no-shows.
• Register patients and maintain accurate patient information.
• Post charges and payments to patient accounts.
• Monitor and respond to voicemail.
• Help patients understand their treatment and financial arrangements.
• Maintain a clean, welcoming, and organized reception area.
• Work closely with the dental team and Office Manager to provide an excellent patient experience.

Skills

Dental office experience

Phone handling

Scheduling appointments

Customer service

Communication skills

Teamwork

Job description

# Patient Service RepresentativeCollege Park, GAApplyShare on:Facebook |Twitter |LinkedIn## Overview# Patient Service Representative (PSR) – College Park, GA**Dental One Associates of College Park**1901 Phoenix Blvd, Suite 100 College Park, GA 30349**Dental One Associates of College Park** is looking for an experienced and friendly **Patient Service Representative** to join our team in **College Park, GA!**If you enjoy helping people, providing excellent customer service, and creating a welcoming experience for patients, we'd love to hear from you! You'll play an important role in helping patients navigate their appointments and treatment while supporting the day-to-day needs of the practice.### What You'll Do* Welcome patients with a friendly and professional attitude.* Answer phones and respond to patient questions and concerns.* Schedule, confirm, and maintain patient appointments.* Follow up with patients regarding cancellations and no-shows.* Register patients and maintain accurate patient information.* Post charges and payments to patient accounts.* Monitor and respond to voicemail.* Help patients understand their treatment and financial arrangements.* Maintain a clean, welcoming, and organized reception area.* Work closely with the dental team and Office Manager to provide an excellent patient experience.### What We're Looking For* **At least 3 years of hands-on dental office experience required.*** Previous experience answering phones and scheduling appointments.* Strong customer service skills.* Experience with patient payments is a plus.* Knowledge of HMO/PPO dental insurance is a plus.* Friendly, professional, and dependable.* Strong communication and organizational skills.* Comfortable working in a busy, team-oriented environment.### Schedule**Full-Time*** Monday – Friday: 8:00 AM – 5:00 PM* One Saturday per month: 8:30 AM – 2:00 PM### What We Offer* Health, dental, and vision insurance with individual and family coverage.* Life insurance and disability benefits.* 401(k) plan.* Team-oriented work environment.* Modern dental technology.* Opportunity to grow your career in a patient-focused dental practice.### Join Our Team!We're looking for someone who enjoys working with patients and being part of a great dental team. If you have at least 3 years of dental office experience and are ready for your next opportunity, **apply today!****Legal Disclaimer:** *We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.*### Additional benefits* Medical insurance* Dental services* Life insurance* Vision insurance* Long term disability* Section 125 - Flexible Spending Account* 401K* EAP program* DCA voluntary supplemental insurance products* Student loan consolidation* Paid time offPlease complete the form below and upload your resume to apply for this opportunity.