Patient Services & Phlebotomy Specialist

PathGroup; Cleveland (TN); On-site; USD 34,000 - 46,000; Full time

Job summary

PathGroup is seeking a Patient Services Technician to perform daily patient service activities in the PSC or as an in-office PST. The role requires confident handling of forensic and clinical specimen collection and processing in line with established procedures.

Responsibilities include greeting customers, collecting specimens on time, explaining venipuncture, and ensuring accurate data entry. Prior phlebotomy experience and adherence to safety policies are essential.

Qualifications

• High School Diploma or GED preferred.
• Phlebotomist Certification is preferred. (Required in Louisiana).

Responsibilities

• Greets customers appropriately.
• Ensures all specimens are collected accurately and on time.
• Explains venipuncture and specimen collection processes clearly and calmly.
• Disposes of biohazard fluids and sharps per laws and policies.
• Completes requisitions in PathConnect and other PathGroup systems.
• Enters patient and billing information accurately into computer systems.
• Maintains daily PSC/IOPST logs and records.
• Performs basic clerical duties and electronic data entry.
• Adheres to grooming, lab coat policies and safety procedures.

Skills

Phlebotomy

Customer service

Data entry

Medical terminology

Safety compliance

Education

High School Diploma

Phlebotomy Certification

Tools

PathConnect

Job description

PathGroup is seeking a Patient Services Technician to perform daily patient service activities in the PSC or as an in-office PST. The role requires confident handling of forensic and clinical specimen collection and processing in line with established procedures.

Responsibilities include greeting customers, collecting specimens on time, explaining venipuncture, and ensuring accurate data entry. Prior phlebotomy experience and adherence to safety policies are essential.