Patient Access Specialist - Front Desk & Registration

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Creve Coeur (MO); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Tuition assistance

Matched retirement plans

Job summary

Mercy Hospital St. Louis is seeking a customer-focused and detail-oriented Patient Access Representative to join our Emergency Department team on a Full Time basis.

This role serves as the first point of contact for patients and visitors and is responsible for facilitating all aspects of the patient access process, including registration, insurance verification, financial clearance, scheduling, and collection of patient financial responsibilities.

Qualifications

• High School Diploma or equivalent.
• Strong customer service and communication skills.
• Ability to manage multiple tasks with attention to detail.
• Proficiency with computers and data entry.
• Ability to work in a high-volume, fast-paced healthcare setting.

Responsibilities

• Greet patients and assist with registration and admission.
• Verify insurance and complete financial clearance.
• Schedule appointments and collect payments.
• Maintain accurate patient data and document interactions.
• Support revenue cycle and HIPAA compliance.

Skills

Customer service

Communication

Attention to detail

Multitasking

Data entry

Teamwork

Education

High School Diploma

Tools

EMR systems

Registration software

Job description

Mercy Hospital St. Louis is seeking a customer-focused and detail-oriented Patient Access Representative to join our Emergency Department team on a Full Time basis.

This role serves as the first point of contact for patients and visitors and is responsible for facilitating all aspects of the patient access process, including registration, insurance verification, financial clearance, scheduling, and collection of patient financial responsibilities.