Patient Services Navigator & Scheduler

aoncology; Columbus (OH); On-site; USD 23,000 - 34,000; Full time

Job summary

AON Oncology at Zangmeister Cancer Center is seeking a Patient Services Specialist to deliver front-end support, manage patient intake, scheduling, medical records and payments with accuracy and courtesy.

You will coordinate appointments, assist physicians, maintain EMR data, process transactions, and provide flexible coverage across locations, ensuring HIPAA compliance and excellent patient experience.

Qualifications

• Education: High School Diploma; associates degree preferred.
• Minimum of one year experience in a healthcare setting; physician office experience preferred.
• Strong customer service focus with attention to detail and multitasking ability.

Responsibilities

• Manage patient intake and registrations in the EMR.
• Schedule appointments and coordinate physician schedules.
• Maintain patient records and handle medical documentation.
• Process payments and financial transactions.
• Ensure compliance with HIPAA and clinic policies.
• Provide coverage across locations as needed.

Skills

Customer service

Communication

Multitasking

MS Office

Education

High School Diploma

Associates degree preferred

Tools

EMR systems

Microsoft Office

Job description

AON Oncology at Zangmeister Cancer Center is seeking a Patient Services Specialist to deliver front-end support, manage patient intake, scheduling, medical records and payments with accuracy and courtesy.

You will coordinate appointments, assist physicians, maintain EMR data, process transactions, and provide flexible coverage across locations, ensuring HIPAA compliance and excellent patient experience.