Patient Services Navigator & Prior Authorization Specialist

Insight Chicago Inc.; Coldwater (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

Insight Chicago Inc. is seeking a Secretary & Prior Authorization Specialist to support clinical operations and revenue integrity.

You will manage patient data in the EMR, pre-register and re-register patients, verify insurance coverage, and handle billing and payroll tasks as needed. This role requires strong typing, MS Word/Excel/PowerPoint, Teams, and courteous communication with internal staff and patients.

Qualifications

• High school diploma or equivalent.
• 3–5 years of secretarial experience.
• Strong typing and data entry skills; proficient in MS Word, Excel, PowerPoint and Teams.
• Excellent communication and interpersonal skills; ability to multitask.

Responsibilities

• Types memorandums, policies, minutes, manuals, forms and other documents.
• Maintains departmental policies, minutes and reports.
• Handles confidential staff files and HR information.
• Registers patients in the EMR and verifies insurance coverage.
• Performs data entry, reporting and payroll-related tasks.
• Provides customer service via phones and front-desk interactions.
• Supports hiring process by coordinating with Human Resources.
• Maintains supplies and schedules; assists with special projects.

Skills

Typing skills

Calculator

Personal Computer

MS Word

Excel

PowerPoint

Teams

Filing system

Office procedures

Letters/memorandums

Phone etiquette

Coordinating events

Interpersonal skills

Multi-tasking

Detail-oriented

Education

High school diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Teams

Job description

Insight Chicago Inc. is seeking a Secretary & Prior Authorization Specialist to support clinical operations and revenue integrity.

You will manage patient data in the EMR, pre-register and re-register patients, verify insurance coverage, and handle billing and payroll tasks as needed. This role requires strong typing, MS Word/Excel/PowerPoint, Teams, and courteous communication with internal staff and patients.