Patient Access & Prior Authorization Specialist

Insight Health Systems; Coldwater (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Insight Health Systems is seeking a Secretary & Prior Authorization Specialist to support clinical operations and revenue integrity. The role requires strong interpersonal communication, efficient handling of confidential information, and accurate data entry within the electronic medical record system.

Responsibilities include scheduling, billing support, HR coordination, and front-desk duties such as greeting patients and answering inquiries.

Qualifications

• Education: High school diploma or equivalent.
• Skills: Typing, calculator, PC, MS Word/Excel/PowerPoint, Teams, filing, office procedures, letter/memo drafting, phone etiquette, event coordination, interpersonal skills, ability to multi-task and stay calm under pressure.

Responsibilities

• Types memorandums, policies, committee minutes, manuals, letters, forms and procedures as directed.
• Maintains departmental policies and manuals and prepares administrative reports.
• Handles confidential HR information and staff personnel files.
• Manages mail, distributes correspondence to Directors/Managers/ Coordinators.
• Performs data entry, survey tallying, and report creation (statistics).
• Processes payroll timecards and expense tracking for the department.
• Assists with hiring interviews and HR coordination.
• Orders and maintains facility supplies inventory.
• Answers phones, takes messages, and greets customers professionally.
• Registers patients in the rehab EMR (Insight Care) for pre/post registration every 30 days if needed.
• Verifies insurance coverage and documents coverage in EMR.

Skills

Typing skills

Calculator

Personal computer

MS Word

Excel

PowerPoint

Teams

Filing system

Office procedures

Letters/memorandums

Phone etiquette

Coordinating events

Interpersonal skills

Multi-tasking

Detail-oriented

Education

High school diploma or equivalent

Job description

Insight Health Systems is seeking a Secretary & Prior Authorization Specialist to support clinical operations and revenue integrity. The role requires strong interpersonal communication, efficient handling of confidential information, and accurate data entry within the electronic medical record system.

Responsibilities include scheduling, billing support, HR coordination, and front-desk duties such as greeting patients and answering inquiries.