Patient Services Navigator — Front Desk & Scheduling

Entertimeonline; Ocala (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Generous paid time off

Paid Holidays

401k

Continuing Education

Job summary

Entertimeonline is seeking a Patient Services Specialist in Ocala, FL to greet patients and manage check-ins, scheduling, and front desk tasks at the clinic.

You will handle patient payments, verify insurance eligibility, answer calls, and route messages, coordinating with staff across clinics. A high school diploma is required, and medical experience is preferred; strong computer and multitasking skills are essential.

Qualifications

• High School Diploma or GED required.
• Experience in the medical field preferred.
• Excellent PC skills, specifically with Microsoft Office Suite.
• Strong organizational skills and ability to multi-task.
• Ability to thrive in a busy, fast-paced clinic setting and maintain a passion to help those in need.
• Excellent verbal and written communication and interpersonal skills required.
• Work independently, requiring minimal oversight and guidance.

Responsibilities

• Check patients in and obtain patient information using the web-based on-site system.
• Schedule appointments and follow up as needed.
• Collect and post patient payments, including printing receipts.
• Perform insurance eligibility checks prior to appointments.
• Answer phone calls timely and professionally; route calls and messages as needed.
• Communicate effectively with staff and providers across clinics.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Office software

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Entertimeonline is seeking a Patient Services Specialist in Ocala, FL to greet patients and manage check-ins, scheduling, and front desk tasks at the clinic.

You will handle patient payments, verify insurance eligibility, answer calls, and route messages, coordinating with staff across clinics. A high school diploma is required, and medical experience is preferred; strong computer and multitasking skills are essential.