Front Desk Coordinator — Patient Care & Scheduling

Citrus Cardiology Consultants, PA; Ocala (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Ocala is seeking a full-time Front Desk employee to enhance patient service. Responsibilities include answering multi-line phones, greeting patients, obtaining insurance information, processing payments, and coordinating appointments. Ideal candidates should have 2+ years of front desk experience, a friendly attitude, and a High School Diploma or GED. The role emphasizes personalized service and administrative support for patients and physicians.

Qualifications

• 2+ years of front desk check-in/check-out experience.

Responsibilities

• Answer multi-line phones and direct callers appropriately.
• Greet patients, sign them in, and obtain necessary information.
• Provide intake and new patient forms to patients.
• Process payments for co-pays and uninsured visits.
• Schedule appointments based on Physician and PA/NP availability.
• Remind patients of upcoming appointments.
• Provide support and guidance to patients as needed.

Skills

Customer service experience

Friendly attitude

Education

High School Diploma or GED

Job description

A healthcare provider in Ocala is seeking a full-time Front Desk employee to enhance patient service. Responsibilities include answering multi-line phones, greeting patients, obtaining insurance information, processing payments, and coordinating appointments. Ideal candidates should have 2+ years of front desk experience, a friendly attitude, and a High School Diploma or GED. The role emphasizes personalized service and administrative support for patients and physicians.