Patient Services Specialist

Entertimeonline; Ocala (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Generous paid time off

Paid Holidays

401k

Continuing Education

Job summary

Entertimeonline is seeking a Patient Services Specialist in Ocala, FL to greet patients and manage check-ins, scheduling, and front desk tasks at the clinic.

You will handle patient payments, verify insurance eligibility, answer calls, and route messages, coordinating with staff across clinics. A high school diploma is required, and medical experience is preferred; strong computer and multitasking skills are essential.

Qualifications

• High School Diploma or GED required.
• Experience in the medical field preferred.
• Excellent PC skills, specifically with Microsoft Office Suite.
• Strong organizational skills and ability to multi-task.
• Ability to thrive in a busy, fast-paced clinic setting and maintain a passion to help those in need.
• Excellent verbal and written communication and interpersonal skills required.
• Work independently, requiring minimal oversight and guidance.

Responsibilities

• Check patients in and obtain patient information using the web-based on-site system.
• Schedule appointments and follow up as needed.
• Collect and post patient payments, including printing receipts.
• Perform insurance eligibility checks prior to appointments.
• Answer phone calls timely and professionally; route calls and messages as needed.
• Communicate effectively with staff and providers across clinics.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Office software

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

• Location 2650 NW 2nd Street,Suite 100,Ocala, FL, 34475,United States

Contact information

• Phone [phone]

Description

What You’ll Be Doing

The Patient Services Specialist is responsible for greeting/check-in in patients, answering phone calls, scheduling appointments, and reception support for the clinic.

The successful candidate will be able to:

• Check patients in and obtain patient information utilizing the web-based on-site
• Schedule appointments and follow-up with appointments as needed
• Collect and post proper patient payment, including print appropriate receipts
• Perform insurance eligibility checks prior to patient appointments
• Answer all phone calls timely, and in a professional and courteous manner
• Route calls and messages appropriately
• Effectively communicate with all staff and providers amongst all clinics
• Perform any and all other duties as assigned

What We’re Looking For

• High School Diploma or GED required
• Experience in the medical field, preferred
• Excellent PC skills, specifically with Microsoft Office Suite
• Strong organizational skills and ability to multi-task
• Ability to thrive in a busy, fast-paced clinic setting and maintain a passion to help those in need
• Excellent verbal and written communication and interpersonal skills required
• Work independently, requiring minimal or no oversight and guidance

What We Offer

• Competitive pay
• Medical, dental, and vision insurance
• Generous paid time off
• Paid Holidays
• 401k
• Continuing Education

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.