Patient Services Navigator

Central Virginia Health Services, Inc.; Virginia; On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Health benefits with no co-pay

Tuition reimbursement

Retirement plan with 5% employerconb

Job summary

Central Virginia Health Services, Inc. is seeking a Patient Services Representative in Bowling Green, VA. The role involves greeting patients, updating demographics and insurance, and handling payments at checkout.

The position requires high school graduation with preferred medical office experience, plus strong customer service and data-entry skills. A supportive benefits package and PSLF-eligible employer are noted in the posting.

Qualifications

• High school diploma or equivalent required.
• Experience in medical/office setting preferred.
• Ability to learn medical office systems and processes.

Responsibilities

• Greet patients and direct them to the appropriate area.
• Update patient demographics and insurance information in EMR.
• Collect payments and explain charges at check-out.
• Prepare daily reconciliation of input data and bank deposits.
• Schedule and adjust appointments; notify patients of changes.
• Maintain confidentiality and accurate records.

Skills

Customer service

Detail oriented

Telephone skills

Team collaboration

Professional appearance

Confidentiality

Under pressure

Accurate data entry

Education

High school graduate

Tools

EMR systems

Job description

Central Virginia Health Services, Inc. is seeking a Patient Services Representative in Bowling Green, VA. The role involves greeting patients, updating demographics and insurance, and handling payments at checkout.

The position requires high school graduation with preferred medical office experience, plus strong customer service and data-entry skills. A supportive benefits package and PSLF-eligible employer are noted in the posting.