Pharmacy Patient Services Specialist

CENTRAL VIRGINIA HEALTH SERVICES INC; New Canton (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

CENTRAL VIRGINIA HEALTH SERVICES INC is seeking staff to support pharmacy operations, including helping pharmacists with insurance claims, patient enrollment, and data entry. You will handle patient outreach for refills and inquiries, maintain confidentiality, and assist multiple departments with data needs.

Qualifications include basic high school education, pharmacy exposure preferred, and strong data entry, cashiering, and confidentiality skills.

Qualifications

• Pharmacy experience preferred but not mandatory.
• Computer skills required for data entry and claims processing.
• Cashiering skills for handling payments.
• Dedication to detail, thoroughness and follow-through.
• Problem solving skills and ability to work with minimal supervision.
• Respect for patient confidentiality.
• Bilingual preferred but not mandatory.

Responsibilities

• Register and update patient demographics, eligibility, and insurance information.
• Assist Pharmacist in processing prescription insurance claims and reconciliation.
• Explain CVHS services and patient policies to patients.
• Assist in enrollment into Pharmacy Assistance Programs.
• Answer phone calls for prescription refills and related matters.
• Prepare daily reconciliation of input data to charges/payments and daily bank deposits.
• Ensure compliance with accreditation standards for Mail Order Pharmacy.

Skills

Pharmacy experience

Computer skills

Cashiering skills

Attention to detail

Problem solving

Patient confidentiality

Bilingual

Education

High school diploma

Pharmacy experience preferred but not mandatory

Job description

CENTRAL VIRGINIA HEALTH SERVICES INC is seeking staff to support pharmacy operations, including helping pharmacists with insurance claims, patient enrollment, and data entry. You will handle patient outreach for refills and inquiries, maintain confidentiality, and assist multiple departments with data needs.

Qualifications include basic high school education, pharmacy exposure preferred, and strong data entry, cashiering, and confidentiality skills.