Pharmacy Patient Services Coordinator

Central Virginia Health Services, Inc.; Virginia; On-site; USD 21,000 - 24,000; Full time

Job summary

Central Virginia Health Services, Inc. in New Canton, VA is seeking a Pharmacy Patient Services Representative to register patients, verify demographics, and collect insurance details.

You will assist pharmacists with insurance claims and patient counseling, and help enroll patients into Pharmacy Assistance Programs. The role requires good computer and cashiering skills, a focus on accuracy and confidentiality, and excellent customer service.

Qualifications

• Registration and update of patients' demographics, eligibility and insurance information.
• Assist Pharmacist in processing prescription insurance claims.
• Assist patients in enrollment into Pharmacy Assistance Programs.
• Answer incoming phone calls for prescription refill requests and related matters.
• Maintain patient confidentiality.
• Cashiering and computer skills.
• Bilingual preferred but not mandatory.

Responsibilities

• Register and update patient demographics, eligibility and insurance data.
• Assist pharmacist with processing prescription insurance claims and reconciliation.
• Help patients enroll into Pharmacy Assistance Programs.
• Answer calls from patients for prescription refills and related issues.
• Maintain confidentiality and handle billing data.
• Process mail and maintain pharmacy office supplies.
• Collaborate with other departments to obtain necessary data for patient care and billing.
• Explain CVHS services and patient policies and procedures.

Skills

Pharmacy experience

Computer skills

Cashiering skills

Attention to detail

Problem solving

Confidentiality

Bilingual

Education

High school diploma

Job description

Central Virginia Health Services, Inc. in New Canton, VA is seeking a Pharmacy Patient Services Representative to register patients, verify demographics, and collect insurance details.

You will assist pharmacists with insurance claims and patient counseling, and help enroll patients into Pharmacy Assistance Programs. The role requires good computer and cashiering skills, a focus on accuracy and confidentiality, and excellent customer service.