Patient Services Medical Office Administrator

CFS, Corp.; Washington (IN); On-site; USD 22,000 - 24,000; Full time

Job summary

Grasshopper Group Health Services is seeking an Administrative Assistant to support the outpatient behavioral health clinic in Washington, IN. You will be the first point of contact for clients and families, handling calls, scheduling, data entry, and insurance verification to ensure a smooth daily operation.

The role requires strong organizational and communication skills, the ability to work with electronic health records, and a professional, welcoming presence in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Business, Healthcare Administration, Social Services, or related field preferred.
• Minimum of two years of administrative, clerical, medical office, or customer service experience preferred.
• Strong computer, data entry, and organizational skills.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Valid driver's license with acceptable driving record.

Responsibilities

• Answer and route incoming phone calls
• Welcome clients, families, and visitors
• Schedule appointments and maintain provider calendars through our electronic health record system
• Enter and maintain accurate client and organizational data
• Verify and update insurance information before appointments
• Process intake documentation and correspondence
• Maintain confidential client records in accordance with HIPAA and company policies
• Assist staff with administrative and clerical tasks
• Monitor incoming and outgoing correspondence
• Support facility compliance activities, including safety logs and documentation
• Maintain a professional, organized, and welcoming office environment
• Participate in company outreach events and activities as needed
• Perform other duties as assigned

Skills

Communication

Data entry

Organizational skills

Customer service

Verbal communication

Education

High School Diploma or GED

Associate's or Bachelor's degree in Business, Healthcare Administration, Social Services, or related field

Tools

Electronic Health Record System

Microsoft Office

Job description

Grasshopper Group Health Services is seeking an Administrative Assistant to support the outpatient behavioral health clinic in Washington, IN. You will be the first point of contact for clients and families, handling calls, scheduling, data entry, and insurance verification to ensure a smooth daily operation.

The role requires strong organizational and communication skills, the ability to work with electronic health records, and a professional, welcoming presence in a healthcare setting.