Healthcare Office Concierge & Scheduling Specialist

Family Services Inc; Town of Highland (NY); Presencial; USD 38.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

403(b) retirement plan

Paid vacation & holidays

Compassionate Leave program

Life insurance

AD&D coverage

Supplemental insurance (Aflac)

Employee assistance program

Pet insurance

Descripción de la vacante

Family Services, Inc. is seeking an Office Specialist to provide clerical support for our outpatient behavioral health center. You will greet clients, schedule appointments (in-person and via Zoom), collect copays, answer calls, and keep documentation organized.

The role emphasizes accurate data entry in our EMR, screening inquiries, and maintaining privacy under HIPAA. Requires high school diploma and at least one year of clerical experience.

Formación

• Graduation from high school or possession of a high school equivalency diploma.
• One year of full-time clerical work experience, or completion of a clerical training program which included an internship.

Responsabilidades

• The primary role is scheduling including checking clients in and out.
• Make reminder phone calls for next day appointments.
• Perform data entry in an electronic medical record system and handle reception duties.
• Record daily fee collection including copays, service fees, deductibles, and invoices.
• Review records for completeness and accuracy according to guidelines.
• Maintain and file records; cover other clinics as needed.
• Adhere to HIPAA privacy regulations and protect client information.
• Support colleagues to ensure daily tasks are completed.

Conocimientos

Grammar & proofreading

Word processing

Database management

Office practices

Arithmetic

Office equipment

Ability to learn

Customer service

Team collaboration

Educación

High school diploma or equivalency

Herramientas

Electronic medical record system

Descripción del empleo

Family Services, Inc. is seeking an Office Specialist to provide clerical support for our outpatient behavioral health center. You will greet clients, schedule appointments (in-person and via Zoom), collect copays, answer calls, and keep documentation organized.

The role emphasizes accurate data entry in our EMR, screening inquiries, and maintaining privacy under HIPAA. Requires high school diploma and at least one year of clerical experience.