Healthcare Intake & Front-Office Coordinator

Health Management Systems of America; Warren (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

12 paid holidays

Paid vacation

12 paid sick days

Medical insurance (Blue Care Network)

Dental insurance

Vision insurance

Group life insurance

Short-term disability

FSA

401(k)

EAP services

Wellness program

Education & certification allowance

Professional development

Job summary

Health Management Systems of America is seeking an Office Manager / Intake Coordinator to support the outpatient behavioral health clinic. You’ll be the first point of contact, overseeing front-office operations, coordinating client intake, scheduling, and maintaining accurate documentation in the EHR.

This role requires organized, compassionate individuals who can balance multiple priorities, ensure confidentiality, and coordinate with clinical, billing, and administrative teams while upholding

Qualifications

• High school diploma or GED required.
• Strong communication, organization, and customer-service skills.
• Ability to maintain professionalism and confidentiality with sensitive information.

Responsibilities

• Oversee daily front-office operations, scheduling, and office coverage.
• Coordinate client intake, admissions, and initial screenings.
• Schedule intake assessments, psychiatric evaluations, therapy, and follow-ups.
• Verify insurance eligibility including Medicaid status when applicable.
• Coordinate referrals with PIHPs, CMHSPs, hospitals, courts, and other sources.
• Maintain EHR documentation and ensure HIPAA compliance.

Skills

Communication

Organization

Customer service

Education

High school diploma or GED

Associate degree in healthcare administration

Associate degree in business administration

Associate degree in behavioral health

Tools

Electronic Health Records (EHR)

Insurance verification software

Job description

Health Management Systems of America is seeking an Office Manager / Intake Coordinator to support the outpatient behavioral health clinic. You’ll be the first point of contact, overseeing front-office operations, coordinating client intake, scheduling, and maintaining accurate documentation in the EHR.

This role requires organized, compassionate individuals who can balance multiple priorities, ensure confidentiality, and coordinate with clinical, billing, and administrative teams while upholding