Medical Office Assistant - Patient Access & Billing

Gamma Phi Omega International; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Medical Group in Raleigh, NC is seeking a Medical Administrative Assistant to perform patient check-in/out, process financial information, and provide patient billing details. The role requires strong customer service and computer skills and involves accurate data entry in the scheduling and billing systems.

You will maintain compliance with policies and revenue cycle guidelines, handle insurance verification, coding with ICD/CPT, manage appointments, and support safe, efficient

Qualifications

• High school diploma or GED required or higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• No licensure or certification required.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Language skills

Mathematical skills

Computer skills

Reasoning ability

Education

High school diploma or GED

Job description

UNC Health Medical Group in Raleigh, NC is seeking a Medical Administrative Assistant to perform patient check-in/out, process financial information, and provide patient billing details. The role requires strong customer service and computer skills and involves accurate data entry in the scheduling and billing systems.

You will maintain compliance with policies and revenue cycle guidelines, handle insurance verification, coding with ICD/CPT, manage appointments, and support safe, efficient