Patient Access & Billing Specialist

TalentAlly; Smithfield (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Smithfield, NC, seeks a medical administrative assistant to perform patient check-in/out, manage billing questions, and support revenue cycle processes. Strong customer service and computer skills are essential.

Responsibilities include ensuring HIPAA compliance, scheduling, data entry, and coordinating with providers. A high school diploma or GED is required; completion of an accredited medical administrative assisting program and prior medical office experience are preferred.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program.
• Previous experience in a medical office preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly, and provides other administrative duties.
• Accurately performs patient check in/out procedures, handles insurance verification and authorization, codes visits, balances receipts, and schedules appointments.
• Orders and maintains clinical, office supplies, and equipment.
• Adheres to safety/regulatory guidelines (HIPAA, OSHA) and participates in quality improvements.
• Delivers good customer service and works well in a team.

Skills

Customer service

Computer skills

Data entry

Education

High school diploma or GED

Medical administrative assisting program

Tools

Billing software

Microsoft Office

Electronic Health Records (EHR)

Job description

UNC Health in Smithfield, NC, seeks a medical administrative assistant to perform patient check-in/out, manage billing questions, and support revenue cycle processes. Strong customer service and computer skills are essential.

Responsibilities include ensuring HIPAA compliance, scheduling, data entry, and coordinating with providers. A high school diploma or GED is required; completion of an accredited medical administrative assisting program and prior medical office experience are preferred.