Patient Services Liaison for Small Bowel Care

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California - Los Angeles Health is seeking a dedicated team member to provide direct support to physicians and patients in the Small Bowel care program. You will act as a liaison, helping patients access services across the health system and coordinating with referring physicians to ensure smooth communication and timely follow-up using EPIC/Care Connect.

You will need strong prioritization, relationship-building, and communication skills to manage diverse patient needs and to

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Ability to build productive relationships with faculty, staff, administration and patients.
• Ability to balance competing demands into productive workflow.
• Strong verbal communication to convey complex problems clearly.
• Ability to interact empathetically with patients from diverse backgrounds.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Act as liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to resources and provide follow-up via telephone and EPIC/Care Connect.

Skills

Prioritization

Relationship building

Verbal communication

Diplomacy

Adaptability

Tools

EPIC/Care Connect

Job description

University of California - Los Angeles Health is seeking a dedicated team member to provide direct support to physicians and patients in the Small Bowel care program. You will act as a liaison, helping patients access services across the health system and coordinating with referring physicians to ensure smooth communication and timely follow-up using EPIC/Care Connect.

You will need strong prioritization, relationship-building, and communication skills to manage diverse patient needs and to