Interventional Pulmonary Admin Assistant — Patient Liaison

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 41,000 - 61,000; Full time

Job summary

University of California - Los Angeles Health seeks a Patient Services Liaison to support physicians and patients in assigned clinics. You will act as a liaison, help patients access services, and coordinate with referring physicians.

The role requires strong communication, the ability to manage competing priorities, and commitment to delivering care across diverse populations. You will provide follow-up using phone and health IT systems like EPIC/Care Connect.

Qualifications

• Set priorities reflecting the relative importance of responsibilities.
• Maintain productive relationships with faculty, staff, administration and patients from diverse backgrounds.
• Integrate competing demands into a productive working environment.
• Clear verbal communication to convey complex problems.
• Interact diplomatically with patients across health statuses.
• Provide coverage for Community Clinics as assigned.

Responsibilities

• Act as liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to appropriate resources.
• Provide follow-up via telephone and EPIC/Care Connect.

Skills

Prioritization

Relationship-building

Adaptability

Verbal communication

Diplomatic patient interaction

Clinic coverage readiness

Job description

University of California - Los Angeles Health seeks a Patient Services Liaison to support physicians and patients in assigned clinics. You will act as a liaison, help patients access services, and coordinate with referring physicians.

The role requires strong communication, the ability to manage competing priorities, and commitment to delivering care across diverse populations. You will provide follow-up using phone and health IT systems like EPIC/Care Connect.