Patient Services Coordinator—Primary & Immediate Care

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California - Los Angeles Health seeks a role that provides direct support to physicians and patients within assigned primary and/or specialty care practices. You will act as a liaison between patients and faculty, assisting patients in accessing health system services and facilitating communication with referring physicians.

Responsibilities include following up with patients through telephone contacts and using EPIC/Care Connect for referrals, scheduling, and coordination within

Qualifications

• Required: ability to set priorities reflecting job responsibilities.
• Required: ability to develop productive relationships with Faculty, Staff, Administration and patients from diverse backgrounds.
• Required: ability to manage conflicting demands in a productive way.
• Required: verbal communication to convey complex issues clearly.
• Required: to interact diplomatically with patients in varying health conditions.
• Required: provide coverage for Community Clinics as assigned.

Responsibilities

• Act as liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to appropriate resources and follow up via telephone and EPIC/Care Connect.

Skills

Prioritization

Relationship building

Communication skills

Diplomacy

Patient interaction

Clinic coverage

Job description

University of California - Los Angeles Health seeks a role that provides direct support to physicians and patients within assigned primary and/or specialty care practices. You will act as a liaison between patients and faculty, assisting patients in accessing health system services and facilitating communication with referring physicians.

Responsibilities include following up with patients through telephone contacts and using EPIC/Care Connect for referrals, scheduling, and coordination within