Oncology Patient Scheduler & Liaison

University of California - Los Angeles Health; Santa Barbara (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California - Los Angeles Health is seeking a role that provides direct support to physicians and patients in assigned primary and/or specialty care settings. The position acts as a liaison between patients and physicians, helping patients access services within the health system and facilitating communication with referring physicians.

Responsibilities include coordinating referrals and providing follow-up via telephone and EPIC/Care Connect, supporting efficient clinic operations

Qualifications

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Act as liaison for the patients and physicians in the practice.
• Assisting patients in accessing service within the health system, facilitating communication with referring physicians.
• Providing follow-up through telephone and EPIC/Care Connect.

Skills

Prioritization

Relationship building

Communication

Diplomatic interaction

Patient access

Clinic coverage

Job description

University of California - Los Angeles Health is seeking a role that provides direct support to physicians and patients in assigned primary and/or specialty care settings. The position acts as a liaison between patients and physicians, helping patients access services within the health system and facilitating communication with referring physicians.

Responsibilities include coordinating referrals and providing follow-up via telephone and EPIC/Care Connect, supporting efficient clinic operations