Patient Services Leader & Front Office Trainer

Oncology Consultants; Houston (TX); Presencial; USD 22.000 - 42.000; Jornada completa

Descripción de la vacante

Oncology Consultants seeks a Lead, Patient Services Specialist to manage front office operations and support clinic workflow across locations. You will supervise check-in, chart prep, scheduling, and billing-related tasks while training staff and maintaining patient confidentiality.

The role emphasizes strong communication, detail orientation, and ability to work in a fast-paced, multi-site oncology setting with occasional overtime as needed.

Formación

• Minimum 2–3 years of patient services or front-office experience in a medical practice.
• Strong communication and interpersonal skills to work with patients and staff.
• Attention to detail and ability to multitask in a fast-paced clinic environment.

Responsabilidades

• Oversee front office tasks including check-in, chart preparation, and checkout.
• Train and mentor front office staff; act as a resource for staff and patients.
• Ensure confidentiality of patient and employee information; comply with laws and policies.

Conocimientos

Front office operations

Excellent communication

Multitasking

Remote work capability

Educación

High School Diploma

Associates degree a plus

Herramientas

EMR system

MS Office (Word, Excel, PowerPoint, Outlook)

Descripción del empleo

Oncology Consultants seeks a Lead, Patient Services Specialist to manage front office operations and support clinic workflow across locations. You will supervise check-in, chart prep, scheduling, and billing-related tasks while training staff and maintaining patient confidentiality.

The role emphasizes strong communication, detail orientation, and ability to work in a fast-paced, multi-site oncology setting with occasional overtime as needed.