Oncology Front Desk & Patient Services Specialist

OneOncology; San Antonio (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Yearly bonus opportunities

Nine paid holidays

Job summary

START Center is seeking a Patient Services Representative to manage front desk operations in a busy oncology office. You will greet patients, verify demographics and insurance, schedule appointments, and maintain accurate patient records while delivering compassionate service.

The role requires strong communication, confidentiality, and multitasking in a fast-paced clinical environment, with a focus on patient-centered care and seamless coordination with clinicians and staff.

Qualifications

• High school diploma or equivalent.
• Experience in a medical/oncology office preferred.
• Familiarity with medical terminology and EHR systems.
• Excellent communication and multitasking abilities.

Responsibilities

• Check-in/check-out of patients with demographic and insurance verification.
• Assist with appointment scheduling and patient records management.
• Verify insurance coverage and obtain pre-authorizations for treatments.
• Coordinate communication between patients, oncologists, and staff.
• Maintain a clean, professional front desk and assist with inquiries.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

EHR systems

Scheduling software

Job description

START Center is seeking a Patient Services Representative to manage front desk operations in a busy oncology office. You will greet patients, verify demographics and insurance, schedule appointments, and maintain accurate patient records while delivering compassionate service.

The role requires strong communication, confidentiality, and multitasking in a fast-paced clinical environment, with a focus on patient-centered care and seamless coordination with clinicians and staff.