Referral & Authorization Coordinator II

LE0050 University HealthCare Alliance; California; On-site; USD 37,000 - 48,000; Full time

Job summary

Stanford Medicine Partners is seeking a Patient Services Representative to support referral and pre-authorization processes, patient registration, insurance verification, scheduling, and telephone management. The role involves coordinating with clinics, handling EHR documentation in EPIC, and ensuring compliance with HIPAA policies.

This position requires 1–2 years in a physician office setting, strong communication skills, and the ability to manage multiple tasks in a dynamic environment.

Qualifications

• 1+ year to 2 years as a Patient Services Representative in a physician office setting.
• Experience with referral pre-authorizations and revenue cycle functions.
• Excellent communication and organizational skills.

Responsibilities

• Obtain referrals and authorizations for future appointments.
• Register patients and verify insurance eligibility.
• Schedule and manage communications using EHR (EPIC).
• Coordinate with clinical staff for patient care and follow-up.

Skills

Patient services

Referral pre-authorization

Revenue cycle knowledge

Education

High School Diploma or GED

Tools

EPIC

Practice management system

Job description

Stanford Medicine Partners is seeking a Patient Services Representative to support referral and pre-authorization processes, patient registration, insurance verification, scheduling, and telephone management. The role involves coordinating with clinics, handling EHR documentation in EPIC, and ensuring compliance with HIPAA policies.

This position requires 1–2 years in a physician office setting, strong communication skills, and the ability to manage multiple tasks in a dynamic environment.