Patient Services Lead, Medical Office & Scheduling

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a front-d desk professional to manage patient scheduling, check-in/out, and follow-up activities. You will liaise with physicians, facilities and insurance to ensure smooth patient flow.

The role requires at least 1 year in a physician office, strong MS Office and EMR skills, and a professional demeanor with excellent communication. Background checks are part of the process.

Qualifications

• Minimum 1 year of experience in a physician office.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access).
• Professional, neat appearance with strong oral and written communication skills.
• Computer, keyboard and data entry skills.
• Pleasant and professional demeanor; dependable and reliable.

Responsibilities

• Schedule patients, check-in, checkout, and follow-up activities.
• Serve as liaison between physician, patient, facility and insurance company.
• Collect monies at checkout and maintain confidentiality in handling patient information.
• Demonstrate initiative, self-direction and the ability to manage multiple tasks efficiently.

Skills

Communication

Multi-tasking

Confidentiality

Relationship building

Education

HS Diploma / GED

Some college / vocational training

Tools

Microsoft Office

EHR/EMR

Job description

Sarasota Memorial Health Care System is seeking a front-d desk professional to manage patient scheduling, check-in/out, and follow-up activities. You will liaise with physicians, facilities and insurance to ensure smooth patient flow.

The role requires at least 1 year in a physician office, strong MS Office and EMR skills, and a professional demeanor with excellent communication. Background checks are part of the process.