Patient Experience Coordinator — Front Office

Sarasota Memorial Health Care System; Sarasota Heights (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a patient services coordinator responsible for scheduling, check-in, checkout, and follow-up activities in a medical office setting. The position acts as a liaison between physicians, patients, the facility and insurance companies, and handles patient billing at checkout.

Candidates should have strong computer and data entry skills, a pleasant professional demeanor, and the ability to manage multiple tasks while maintaining confidentiality and

Qualifications

• Must have High School Diploma or equivalent.
• Prefer some college or vocational training for the role.
• Experience with EHR/EMR systems is preferred.
• Strong computer and data entry skills are essential.
• Ability to maintain confidentiality and comply with standards.

Responsibilities

• Schedule patients, check-in, checkout, and follow up activities.
• Act as liaison between physician, patient, facility and insurance company.
• Handle collections of monies from patient at checkout.
• Maintain strict confidentiality and compliance with policies.

Skills

Computer literacy

Pleasant demeanor

Communication skills

Initiative

Multitasking

Reliability

Education

High School Diploma

Some college or vocational training

Tools

EHR/EMR

Microsoft Office

Job description

Sarasota Memorial Health Care System is seeking a patient services coordinator responsible for scheduling, check-in, checkout, and follow-up activities in a medical office setting. The position acts as a liaison between physicians, patients, the facility and insurance companies, and handles patient billing at checkout.

Candidates should have strong computer and data entry skills, a pleasant professional demeanor, and the ability to manage multiple tasks while maintaining confidentiality and